Microsoft Activation Troubleshooter Mac
- Troubleshoot install or activation errors for Office for Mac: Activation Download/Install To complete any of the steps below, you'll need the email address and password associated with your active and licensed Office 365 subscription or your one-time purchase of Office for Mac.
- Nov 02, 2015 Hi, So here's the story. I ordered Office 2016 for Mac through the Microsoft Home Use Program, through my works email. I got the link and sent it to my home email address so.
- To troubleshoot Mac activation issues, see the 'Activation' section in What to try if you can't install or activate Office 2016 for Mac. Install updates on a Mac If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.
- Jul 31, 2019 Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. If you're unable to activate Windows 10, the Activation troubleshooter could help. To use the troubleshooter, select Start Settings Update & Security Activation, and then select Troubleshoot.
You might see this error when you try to activate Office for Mac:
The system requires that you sign on to a valid account. The error code is: 0xD000000C
Troubleshoot error code 0xD000000C on Office for Mac
Make sure the internet is working on the Mac you're trying to install on. You can do this by opening your internet browser and going to www.microsoft.com. If the page loads, your internet connection is working.
Microsoft font examples. Quit out of all Office apps.
Download and run the License removal tool to remove all the Office keychain entries.
Start any Office app again and follow the activation prompts.
This article contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office 2016 apps and Microsoft Office 2013 apps that are enabled for modern authentication. This article also contains resources for IT administrators to address reports about Active.
Are you using a network account?
If you've signed in to your Mac using a Network account such as Open directory accounts, this error may occur because Office for Mac can't write your credentials into the keychain as it is 'read-only.'
If you are signed in with a network account, sign out and sign back in with your local user account. Try activation again.
If you don't have a local user account, you must create one:
From the Apple menu, select System Preferences > Users & Groups.
Select Click the lock to make changes, and type your password. Select Unlock.
Select +, and then fill in the new account information, and then select Create User.
Log into your local user account and activate again.
Contact support
If you're still having issues with activating Office for Mac, please contact Microsoft support.
You might see this error when you try to activate Office for Mac:
The system requires that you sign on to a valid account. The error code is: 0xD000000C
Troubleshoot error code 0xD000000C on Office for Mac
Make sure the internet is working on the Mac you're trying to install on. You can do this by opening your internet browser and going to www.microsoft.com. If the page loads, your internet connection is working.
Quit out of all Office apps.
Download and run the License removal tool to remove all the Office keychain entries.
Start any Office app again and follow the activation prompts.
Windows Activation Troubleshooter Missing
Are you using a network account?
If you've signed in to your Mac using a Network account such as Open directory accounts, this error may occur because Office for Mac can't write your credentials into the keychain as it is 'read-only.'
If you are signed in with a network account, sign out and sign back in with your local user account. Try activation again.
If you don't have a local user account, you must create one:
From the Apple menu, select System Preferences > Users & Groups.
Select Click the lock to make changes, and type your password. Select Unlock.
Select +, and then fill in the new account information, and then select Create User.
Log into your local user account and activate again.
Contact support
Microsoft Activation Troubleshooter Mac Update
If you're still having issues with activating Office for Mac, please contact Microsoft support.