Outlook 2016 Mac Won't Shutdown Site Answers.microsoft.com

08.04.2020by

It isn’t very common that Outlook doesn’t close on it’s own. Practically always this is caused by an add-in or another application which integrates with Outlook. Once this add-in is disabled or updated or the application is closed, the problem will be gone and Outlook will close normally again.

Apr 27, 2018  I am in a business environment where we have 40 Apple workstations running Office for Mac 2016 (O365 business subscription) and since computers auto updated to latest version 16.9 (180116) of Office 2016 for Mac, everything is turning into a nightmare. Sep 10, 2019 Cause 1: Outlook doesn’t close properly. If this doesn’t solve it and your newly created Favorite Folders are still deleted upon restarting Outlook, then it could be that Outlook doesn’t properly close so it can’t save your Favorite Folders list either. To determine if you are having any shutdown issues with Outlook, see this guide. Fix: Outlook Not Sending Emails ‘2007, 2010, 2013, 2016’ If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. Do they have outlook set to start in the calendar? That is how it should be with current versions of outlook, however, if they have outlook starting in the calendar, they won't remain selected and you'd need to use a macro to select a predefined list of calendars.

How to recognize Outlook shutdown issues

Fixes or workarounds for recent issues in Outlook for PC. Outlook for Office 365 Outlook 2019 Outlook 2016 Outlook 2013 More. Last updated: March, 2020. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation. Mac os x high sierra microsoft office 2011.

Download visio for office 365. Outlook shutdown issues are not always directly apparent but may surface via other errors or issues such as;

  • Outlook is not able to start anymore after you have closed it and you are only being able to open Outlook again after restarting the PC.
  • AutoComplete / AutoSuggest cache becoming corrupted and Outlook no longer offering you email addresses anymore when addressing a message.
  • Data file issues
    • Error message prompting you to run the Inbox Repair Tool (scanpst.exe).
    • Error; “The data file <FILENAME> was not closed properly. This file is being checked for problems.”
    • Gears icon in the bottom right corner in Outlook.
    • Not being able to backup your pst-files.
  • Mails are still coming in.
  • The Outlook icon is still in the Notification Area with an X in it ( )
  • Not being able to switch Mail Profiles (when using more than 1 mail profile in Outlook).
  • outlook.exe is still running on the Processes tab in Task Manager (accessible via CTRL+SHIFT+ESC or by right clicking an empty spot on your Task bar and choosing Task Manager).
  • Navigation Pane corruptions or resets. This can result in an Outlook startup error saying; Cannot open the Outlook window.
    • In this case, in order to be able to open Outlook again, you’ll have to start it with the /resetnavpane switch.
  • Error message about an add-in when starting Outlook again.


The gears icon indicates that Outlook checks
your data file for issues in the background.

Solving shutdown issues caused by add-ins

Various add-ins hook into Outlook in such a way that closing Outlook on its own has been made impossible. To find out if your issue is being caused by an add-in, disable them all and see if the issue goes away. If Outlook now closes properly, you can enable your add-ins one-by-one (restarting Outlook after each one) to find out which add-in prevents Outlook from closing.

You can disable add-ins in the following way;

  • Outlook 2007
    Tools-> Trust Center…-> section Add-Ins-> select the type of add-in in Manage and press Go…
  • Outlook 2010 / 2013 / 2016 / 2019 / Office 365
    File-> Options-> section Add-Ins-> Go…

Tip!
If you get a permissions error when trying to disable an add-in see the Quick Tip; Cannot disable add-in.


Disabling the Outlook Change Notifier add-in can solve Outlook losing the AutoComplete cache.

Solving shutdown issues caused by applications

Applications which integrate with Outlook are not always shown as an add-in as well. In this case you’ll have to disable the integration in the application itself. See the documentation of that application on how to disable it. If the integration is the key of the application (like it is with synchronization software) make sure you close that application after or before closing Outlook or it will keep Outlook open.

Applications which tend to keep Outlook open are;

  • Fax software (such as WinFax Pro)
  • Virus scanners (Norton, AVG, Panda and Kaspersky are some known to have caused problems)
  • Anti-spam filters (for instance; Cloudmark)
  • Synchronization software (ActiveSync, BlackBerry Desktop, iTunes)
  • Windows 7 Sidebar Gadgets displaying Outlook information
  • Skype (View-> Show Outlook Contacts)

Note:
Disabling the integration of your virus scanner doesn’t increase (or decrease) the risk of infection by a virus. The on-access scanner of the virus scanner will suffice. Also note that Outlook doesn’t allow code execution in the Reading/Preview Pane so you can’t get infected by a virus by using the Reading/Preview Pane to read messages.
For more info also see the Quick Tip; Disable virus scanner integration?.
(depending on your virus scanner the on access scanner is also known as ‘real time scanner’, ‘auto protect’ or ‘Virus Shield’)

Tip!
If you use synchronization software for your smartphone or tablet, in most cases disconnecting its USB cable or Bluetooth connection before you close Outlook will suffice to let Outlook close successfully.

After solving your shutdown issue

Once you’ve found the add-in or program that has been causing the shutdown issue, check with the developer or supplier if there are updates for your product.

If you decide that you no longer want to have that add-in or application installed, you can uninstall it in the usual way;

Outlook 2016 Mac Won't Shutdown Site Answers.microsoft.com Working

  • Windows 7 and Windows 8
    Start->Control Panel-> Uninstall a Program
  • Windows 10
    Start-> Settings-> Apps

Now that Outlook closes correctly again, it is highly recommended to scan your pst-files for errors with scanpst.exe. As the shutdown issue caused Outlook not to close the pst-file gracefully, it may have resulted in corruptions in the pst-file which could later cause other issues or even data loss.

To fix Outlook startup issues caused by the aforementioned shutdown issues, standard troubleshooting methods apply. For an overview see; Outlook doesn’t start.

Microsoft Office opens, but it closes immediately after opening! Help!

Are you using one of the Microsoft Outlook 2016, 2013, or 2010 ? Then you might have the same issue like us. If you are the one who have the same issue, read this post and solve the problem easy! We recently noticed about this problem while fixing one of our client’s Microsoft Office issue. It did exactly same thing like the main title. It closed itself after opening. There was no error messages. While this was happening, we could tell that the Microsoft Office was running (because when we looked at the Windows Taskbar, the Microsoft Office was running. Anyways, here are the things you can try to resolve this issue.

How do I fix the Microsoft Office opens & closes problem?

Outlook 2016 Mac Won't Shutdown Site Answers.microsoft.com Settings

Here is how to fix the problem. It may not work for all of you, but at least it will work for some of you for sure. 😀 😀 😀 Once again, this tip is for Microsoft Office Outlook 2016, 2013, and 2010.

1. Try to run Microsoft Office in safe mode

Run the outlook in safe mode. Running it in safe mode will disable all Add-in and it will just run the Microsoft Office. If one of the Add-in crashes, it may stop Outlook from starting. If Outlook works in safe mode, you need to disable an Add-in that causes the crash. You can disable it in Outlook.

Start -> Run -> Type outlook /safe -> Click OK

Won

if it runs, go to Add-ins in Outlook, and try to disable an add-in one by one until the outlook runs.

In Outlook -> File -> Options -> Add-ins

2. Make sure that your Outlook is not set to minimize

Maybe your Microsoft Office Outlook is not minimized. How to do it?

Outlook 2016 Mac Won't Shutdown Site Answers.microsoft.com Connect

Find the Outlook icon -> Right click on Outlook icon -> Click “Shortcut” menu -> In the Run section -> Change value to Maximized

Outlook 2016 Mac Won't Shutdown Site Answers.microsoft.com Computer

We hope one of those solutions worked for you. If not… We will keep researching about this issue for you. 😀 😀 😀

Outlook 2016 Mac Won't Shutdown Site Answers.microsoft.com Google

Thank you and have a great day!

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